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Terms of service

Draft for final business review · Last updated 4 August 2026

1. Scope

These terms apply to this website and to StorySolve’s project clarification, briefing, creative connection, and related advisory services. Each paid engagement should also have a written proposal, scope, or agreement. If it conflicts with these general terms, the project-specific agreement takes priority.

2. StorySolve’s role

StorySolve helps define project needs and may identify or introduce independent creative and production specialists. Unless expressly agreed otherwise, an introduction does not make StorySolve the employer, agent, partner, or guarantor of an independent supplier.

3. Proposals, fees, and payment

The scope, timetable, fees, expenses, payment schedule, and any taxes will be stated in the relevant proposal or agreement. Work outside the agreed scope may require revised timing and additional fees.

4. Client responsibilities

Clients are responsible for providing accurate information, timely decisions, access to relevant people and materials, and any permissions needed for the project. Delays in feedback, access, or approvals may affect the timetable.

5. Introductions and third parties

Independent collaborators may have their own quotations, contracts, insurance, intellectual property terms, and delivery responsibilities. The client should review and agree those terms directly unless StorySolve is expressly contracted to manage them.

6. Intellectual property

Ownership and permitted use of briefs, concepts, treatments, footage, edits, and final materials will be set out in the relevant project agreement. Third-party materials remain subject to their own licence terms.

7. Confidentiality

Each party should treat non-public commercial, creative, and project information as confidential and use it only for the agreed work, except where disclosure is authorised or legally required.

8. Cancellations and changes

Cancellation, postponement, and rescheduling terms will be stated in the project agreement. Costs already committed to third parties may remain payable.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded. Any other limits, exclusions, or indemnities should be stated in the project-specific agreement and reviewed for the client’s legal structure and insurance arrangements.

10. Governing law

Unless agreed otherwise, these terms are governed by Scots law and disputes are subject to the jurisdiction of the Scottish courts.

11. Final review required

This is a website-ready working draft, not a substitute for legal advice. Update it with StorySolve’s full legal identity, business address, payment terms, cancellation position, liability cap, and final service model before public launch.

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